Electronic Card Services

VISA Platinum Plus, Visa Platinum Premium, Visa Platinum Preferred

Discover the convenience and worldwide acceptance of our credit cards.With our low rates and low or no annual fees, a credit card from IEG FCU is an ideal way to pay for purchases and travel expenses.

General Information

  • Must be 18 year or older
  • Credit Report Required
  • One (1) VISA account per member
  Minimum Maximum
Visa Platinum Premium $500 $10,000.00
Visa Platinum Plus $5,000 $15,000.00
Visa Platinum Preferred $300 $2,000.00


  • Applicant/co-applicant must be a member


  • Current month's pay stubs or W2 form(s) are needed for both applicant and co-applicant.
  • If child support or alimony is considered for income, a copy of the divorce decree is required
  • If rental income is considered for income, a copy of the rental agreement or contract is required.
  • If tips are considered as income, copies of the last six (6) months pay stubs, or tax return showing tips as income
  • If self-employed, copies of the last two years tax returns (signed) are required
  • If you are retired, collecting Social Security, Pension, Disability, Supplemental Income, etc. verification of income applicable is required

Other specific information can be obtained from the VISA Agreement brochures. Please call us for a copy and an application or if you prefer, you may stop by and visit us.

For more information, please feel free to call us or stop by and visit us. Also, click here to learn how to protect yourself from credit card fraud, and click here to review the Electronic Funds Transfer Agreement and Disclosure.

Your Right to Request Over- the- Limit Coverage For Visa Classic, Visa Platinum or Visa Credit Builder Cards

Unless you tell us otherwise, we will “Decline” any transaction that causes you to go over your credit limit. If you want us to authorize these transactions, you can request over-the –limit coverage.

Please click here for more information and authorization

Customer Service/Lost/Stolen/Disputes/Questions



GoToMyCard is a secured site for members to access their IEG Federal Credit Union credit card account for detailed information.

VISA Debit Card

NOTICE Regarding Your IEG FCU Debit Card

IEG FCU also provides Debit Cards. It works just like a credit card...

  • You can use your debit card to purchase goods and services anywhere that accepts VISA such as restaurants, retail store, hotels, etc.
  • Having a Debit Card will eliminate hassles of writing checks or the need to re-order checks.
  • You can also use your Debit Card to order goods or services by mail or telephone from places that accept VISA.
  • You can also use your Debit Card at most ATM's for cash withdrawals, balance inquiry, etc.
  • There is no limit on the number of purchase you make per day.

How To Sign-Up:

All you need to have is:

  • An IEG FCU Share-Draft (Checking) Account
  • An IEG FCU Line-of-Credit

If you don't have either of the above, what are you waiting for? Open a Share Draft account or a LINE-OF-CREDIT or both. All you need to do is fill-out the forms which can be obtained at IEG FCU or if you prefer, the forms can be mailed to you. The application form is now available online.

General Information:

  • Must be a member
  • One card per single account
  • Two cards per joint account
  • Only $5.00 annual fee
  • Card renewable every 2 years
  • No Annual Fee & No fee for cash withdrawals at First Hawaiian Bank ATM's (For ATM locations, visit: http://www.fhb.com/locator-bi.htm)
  • Funds to cover your purchases will be deducted from your share-draft account.
  • Access your overdraft through your Line-of-Credit account.

For more information, please feel free to call us or stop by and visit us. Also, click here to learn how to protect yourself from credit card fraud, and click here to review the Electronic Funds Transfer Agreement and Disclosure.

Vantiv Debit Card Contact Numbers

Lost/Stolen Departments

  • 1-800-528-2273 (24 hours)
  • 1-812-647-9794 (International Cardholders)

Card Activation

  • 1-877-723-5999 (24 hours)
  • Activation method requires the cardholder to call from the primary phone number of record and verify the last 4 digits of the primary cardholder’s Social Security Number for activation and PIN selection

Audio PIN Change

  • 1-877-267-6941 (24 hours)
  • 1-859-488-4135 (International Cardholders)
  • Cardholders can “change” PIN numbers from any touch tone phone

PRISM – Fraud Inquiries

  • 1-800-889-5280 (24 hours)
  • 1-513-900-3014 (International Cardholders)
  • For questions or general inquiries related to Card Fraud


Your Visa card is now equipped with Verified by Visa, the free service that gives you password protection when you shop online. All you have to do to activate your Verified by Visa password is to shop at a participating online store listed at www.visa.com/shopverified. Have your Visa credit card available, create a password, and you're ready to go.