Home Equity Promotion
Resources
Contact
-
Phone
Telephone: (808) 961-6691
USA Toll Free: (800) 762-3958
Fax: (808) 935-0306
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Address
IEG Federal Credit Union
375 Kekuanaoa St.
Hilo HI 96720
Business Hours
-
Monday:
8:30 am to 1:30 pm
Tues – Thurs:
8:30 am to 5:00 pm
Friday:
8:30 am to 6:00 pm
Credit Card Contact Numbers
Lost/Stolen
- 1-800-991-4964
- 1-800-325-3678
- Monday thru Friday
9:00 pm to 7:00 am (CST)
International Lost/Stolen
- 1-727-570-4881
- (Monday-Sunday
7:00 pm-7:00 am)
Fraud Alert
- 1-800-437-9392 (24 hours)
Customer Service
- 1-800-808-7230
- 1-800-423-7503
- (Monday-Friday
7:00 am-9:00 pm CST)
Vantiv Debit Card Contact Numbers Effective June 1, 2013:
Lost/Stolen Departments
- 1-800-528-2273 (24 hours)
- 1-812-647-9794 (International Cardholders)
Card Activation
- 1-877-723-5999 (24 hours)
- Activation method requires the cardholder to call from the primary phone number of record and verify the last 4 digits of the primary cardholder’s Social Security Number for activation and PIN selection
Audio PIN Change
- 1-877-267-6941 (24 hours)
- 1-859-488-4135 (International Cardholders)
- Cardholders can “change” PIN numbers from any touch tone phone
PRISM – Fraud Inquiries
- 1-800-889-5280 (24 hours)
- 1-513-900-3014 (International Cardholders)
- For questions or general inquiries related to Card Fraud
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